Chat System Requirements and Setup

Accepted.com is excited to offer the DigiChat chat environment due to its speed, stability, ease of use, relaxed setup requirements and unique, graphical interface. The user-friendly DigiChat Applet runs on any Java enabled browser without any special plug-ins or software to download. The following browsers will support the DigiChat Chat Applet:

For Windows 95/98/NT/2000 users:

• Microsoft Internet Explorer versions 4.0x and above
• Netscape Navigator versions 4.0x and above
• AOL versions 4.0x and above*

For Mac users:

• Microsoft Internet Explorer versions 4.5x and above
• Netscape Navigator versions 4.0x and above
• AOL versions 4.0x and above*

*AOL users please note:
Due to issues which cause some Java Applets to suffer from display performance degradation, DigiChat recommends that AOL users run the Chat Applet from an external browser, such as Microsoft Internet Explorer or Netscape Navigator/Communicator — using your AOL connection. While the built-in AOL browser should support the DigiChat Applet, performance should be substantially enhanced via the use of an external browser.

What to Expect from Our Chat Software

To determine if your browser is equipped to run DigiChat, please logon to our chat site prior to the chat. If the Chat window opens, you are prepared to join us for the scheduled chat. Please verify that your browser is set-up to run Java Applets before proceeding. If you have questions or comments, contact our Webmaster.

During the chat, the DigiChat Applet will open in a separate window after you logon using a unique name or handle (nickname). You will have an opportunity to select a user icon that will help to identify your posts, and you may also set the posts of specific chat members to appear in a distinguishing color, among other options.

If you experience problems with our chat software, please consult the Chat Support information that appears below. If you are still unable to logon or to operate our chat, please notify us with a description of any error messages — accompanied by your comments — by submitting an email to us.

Back-Up Chats

We take our commitments seriously, including the commitment to provide you with a chat on the topic indicated at the time promised. We have chosen DigiChat™ as our chat hosting service because it is known for ease of use and reliability. But even with the best of intentions and good software, problems can occur. If you are unexpectedly disconnected, try to reconnect. If you try repeatedly and are unable to access the chat, it is possible that the server crashed. It has happened. After learning the hard way that servers crash, we have decided to always post a back-up date for chats.

In the event of catastrophic technical problems, we will convene at the back-up time.

To ensure that you are notified of any changes or problems in the scheduling of an upcoming chat, please e-mail and put the date of the chat you intend to attend in the subject line of your e-mail. Your e-mail address will only be used to inform you of problems or changes in the scheduling of the indicated chat.

Chat Support

DigiChat™ states:

If you are having difficulties with DigiChat, please be sure you are using the latest version of your web browser or Java Virtual Machine. Java™ is an evolving environment, and the latest version offer the greatest speed, reliability, and compatibility. Often, problems are the result of an outdated Virtual Machine and can easily be solved by installing the latest available software.

If you would like to download and install a current browser and/or Java Virtual Machine, please follow the appropriate link — based upon your browser preferences:

Microsoft Internet Explorer
DigiChat recommends using Microsoft Internet Explorer 4.0 or higher for Macintosh or Microsoft Windows™. Follow this link for the latest version of the Microsoft Internet Explorer™ browser and/or Java™ Virtual Machine.

Microsoft Java VM
Windows 95/98/NT/2000 owners who need only an updated version of the Java VM may use Microsoft Java 2.0 or higher to run DigiChat. Follow this link for the latest version.

Netscape Communicator/Navigator
While DigiChat recommends using DigiChat with Internet Explorer, some Windows 95/98/NT/2000 users may prefer Netscape's browsers. Netscape™ is not recommended by DigiChat for use by Macintosh owners. Follow this link for the latest version of Navigator/Communicator.

Sun's JRE for Solaris
DigiChat recommends that Solaris owners use Sun's Java Runtime Environment 1.1.6 or higher. Follow this link for the latest version.

The latest Unix-compatible versions of the Microsoft Internet Explorer or Netscape browsers are available for download via the corresponding links.

Java Virtual Machines for other platforms
Follow this link for the latest virtual machines for other platforms and operating systems, such as Linux and Silicon Graphic's IRIX.

We look forward to chatting with you and thank you for joining us!